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Download Analytic Reports

Download Analytic Reports

BlendVision allows you to download reports for overall performance or per content via the Analytics module.

In this article details steps on how to download reports:

Before we start​

  • We suggest referring to the Analytics Module Introduction first to learn how to access the Analytics module on the BlendVision web console, and its key features.

Download reports from Analytics module​

The Analytics module allows you to download the report in the following ways:

Reports for Overview Analytics​

You can download the performance report in .csv format from the Overview tab in the Analytics module:

1. Refer to Overview Analysis to access the Overview tab in the Analytics module, then set up the filters below to your preferred settings:

  • Overall filters:
    • Streaming Type
    • Time Range
  • Performance filters:
    • Device
    • Geo-Region

2. Click the download icon shown on the upper-right corner of the Performance section.

3. A pop-up window will display as shown below. You can select the dimensions you need, then press the “Download” button to start downloading.

  • If all dimensions (timestamp, access code...) are selected, the report will be broken down by all the dimensions.

  • If none of the dimensions are selected, the report will only be broken down by content type (VOD, AOD, livestream).

4. After the download is complete, the following notification will display:

Reports for Individual VOD Analytics​

You can download the performance report in .csv format from the VODs tab in the Analytics module:

1. Refer to Individual VOD Analysis for accessing the VODs tab in the Analytics module.

2. Set up the preferred start/end time of report to specify the period you want to download via the time filtering function. By entering the specified time period into the “Start Date” and “End Date” fields, the playback information will be displayed on the table. 

Note: 

  • For data integrity, please exclude the dates within the last 2 days.
  • If there is no content being played within the specified period of time, Playback Count and the related value will display 0. 
  • The playback information of deleted contents will also be displayed on the table. 

3. Click the download icon shown on the right side to download your report for the summary of all VODs or for each VOD.

  1. For the summary of all VODs 

When clicking download icon next to the date field, the summary report will start downloading.

     b. For each VOD 

When clicking download icon, a pop-up window will show up. You can select the required dimensions, then press the “Download” button to start downloading.

  • If all dimensions (timestamp, access code...) are selected, the report will be broken down by all the dimensions.

  • If none of the dimensions are selected, the report will only be broken down by content type .

4. After the download is completed, a notification will display:

Reports for Individual AOD Analytics​

You can download the performance report in .csv format from the AOD tab in the Analytics module:

1. Refer to Individual AOD Analysis for accessing the AOD tab in the Analytics module.

2. Set up the start/end time of report to specify the period you want to download via the time filtering function. By entering the specified time period into the “Start Date” and “End Date” fields, the playback information will be displayed on the table. 

Note: 

  • For data integrity, please exclude the dates within the last 2 days.
  • If there is no content being played within the specified period of time, Playback Count and the related value will display 0. 
  • The playback information of deleted contents will also be displayed on the table. 

3. Click the download icon shown on the right side to download your report for the summary of all AODs or for each AOD.  

  1. For the summary of all AODs

When clicking download icon next to the date field, the summary report will start downloading.

     b. For each AOD 

When clicking download icon, a pop-up window will show up. You can set up the start/end time of the report, and select the required dimensions, then press the “Download” button to start downloading.

  • If all dimensions (timestamp, access code...) are selected, the report will be broken down by all the dimensions.

  • If none of the dimensions are selected, the report will only be broken down by content type.

4. After the download is completed, a notification will display:

Reports for Individual Livestream Analytics​

You can download the performance report in .csv format from the Livestreams tab in the Analytics module:

1. Refer to Individual Livestream Analysis for accessing the Livestreams tab in the Analytics module.

2. Set up the start/end time of report to specify the period you want to download via the time filtering function. By entering the specified time period into the “Start Date” and “End Date” fields, the playback information will be displayed on the table. 

Note: 

  • For data integrity, please exclude the dates within the last 2 days.
  • If the content has not been played within the specified period of time, Playback Count and the related value will display 0. 
  • The playback information of deleted contents will also be displayed on the table. 

3. Click the download icon shown on the right side to download your report for the summary of all live events or for each live event.  

  1. For the summary of all live events

When clicking download icon next to the date field, the summary report will start downloading.

     b. For each live event 

When clicking download icon, a pop-up window will show up. You can set up the start/end time of the report, and select the required dimensions, then press the “Download” button to start downloading.

  • If all dimensions (timestamp, access code...) are selected, the report will be broken down by all dimensions.

  • If none of the dimensions are selected, the report will only be broken down by content type.

  • Live streaming and Live-to-VOD will be separated into separate files.

4. After the download is completed, a notification will display:

Report formats​

The downloaded .csv files will come in the following formats:

  1. For overview/individual content report: 

VOD

Live

AOD

  1. For summary report:

VOD

Live

AOD

  1. For chatroom:  

  1. For poll
    1. Poll’s Summary

  1. Poll’s Submitting Logs

File name​

Note: Start and end time will display as YYYYMMDD

Report type

Naming rule

Overview report

watchTime_<start_time>_<end_time>

VOD summary report 

vod_summary_<start_time>_<end_time>

Individual VOD report

watchTime_vod_<content_title>_<start_time>-<end_time>

AOD summary report

aod_summary_<start_time>_<end_time>

Individual AOD report

watchTime_aod_<content_title>_<start_time>-<end_time>

Livestream summary report (Live streaming+Live-to-VOD)

live_summary_<start_time>_<end_time>

Individual Livestream report

(Live streaming)

watchTime_live_<content_title>

Individual  Livestream report

(Live-to-VOD)

watchTime_live2vod_<content_title>_<start_time>-<end_time>

Chatroom report

Chatroom_<content_title>_

Poll report

  • Poll_<content_title>__Summary
  • Poll_Poll_<content_title>__Submitting Logs

File format​

Only supports the .csv format

File content​

Note: the dimensions you unselected will not show in the downloaded file.

Report Name

Data

Definition

Overview/ Individual Content Report

content_title

The title of your content

content_id

The unique ID of your content

type

Streaming type: vod/aod/live/

content_create_time

The time your content was created

timestamp

The time your user started watching the content

customer_id

The unique ID of your user

device_id

The device ID of your user

deviceOS

The OS version of the device

geoRegion

The country where your user is located 

playback_count 

The playback times your user played

playback_time (sec.)

The length of content played by your user

Summary Report

vod_title/aod_title/event_title

The title of your content (VOD/AOD/Livestream) 

vod_id/aod_id/live_id

The unique ID of your content

event_id

You can create different new events based on the same live_id. The ID of each event is event_id.

custom_id

The ID you can define by yourself

type

Streaming type: VOD/AOD/Llive/Live-to-VOD

broadcast_mode

The broadcast_mode you selected: BROADCAST_MODE_TRADITIONAL_LIVE or BROADCAST_MODE_DVR

vod_create_time/aod_create_time/event_create_time 

The time your content (VOD/AOD/Livestream) was created

event_preview_time

The preview start time of live event 

event_start_time

The time your content was started

event_end_time

The time your content was ended

duration

The length of content 

label

The labels you set up for content

playback_count

The playback times your user played

playback_time

The length of content played by your user

unique_users

Refer to the number of distinct users without counting repeat visits to a website by the same user.

avg_playback_time

The average playback times your user played

avg_user_playback

The  average length of content played by your user

unique_customer_id

The ID you can integrate to allow viewers to bring in during playback for records (e.g. Student ID)

CDN (GB)

The CDN consumption your users watched

Storage (GB)

The storage consumption of your content 

DRM (request)

The usage count of DRM for each content

Chatroom

Event Title

The title of your event

Live ID

The unique ID of your live event

Event ID

You can create different new events based on the same Live ID. The ID of each event is Event ID.

Custom ID

The ID you can define by yourself

Chatroom ID

The unique ID of your chatroom

Message ID

The unique ID of each message

Timestamp

The time your user sent the message

User Type

The role of those who sent the message: Admin/User

Nickname

Viewer’s name

Customer ID

The unique ID of your user

Device ID

The device ID of your user

Receiver Type

The receiver who can see the message: 

  • all: all users can see the message
  • admin-group: only admin can see the message

Message Type

  • entrance: welcome message when user enters the chatroom 
  • chat: send chatting message

Message

The context which your viewer sent 

Word Filter

The words which are filtered 

Sticker

The sticker sent during chat

Banned User

The viewers which are blocked during live event

Poll

Question

Poll’s question

Answer Options

Poll’s answer options

Quantity

Number of viewers who chose the answer option

Percentage

Percentage of viewers who chose this answer option

Answer

Poll’s answer

Answer Submitted Time

The time when your viewer submitted the answer